
About Us
Pendo Systems was founded to launch a comprehensive solution for the problems that arise due to the widespread use of aging legacy-based accounting systems and work-arounds in the financial services sector. The company is the must-have solution for these problems due to its superior architecture, extraordinary customer focus and efficient deployment of its solutions. BasisPoint®, built on Microsoft technology, is a global enterprise-grade investment accounting engine that is multi-currency, multi-basis and multi-client. It is also the first cross vertical, global investment accounting application to enter the market in over 20 years.
Pendo’s market differentiators are based on the quality of our product and team. The goal of starting Pendo was not only to provide the market with the long overdue next generation global investment accounting solution, but also to create a team that embodies the highest level of excellence and will drive our commitment to client satisfaction and quality development on all levels. Pendo’s management team, all having served in senior capacities for leading competitive vendors, has over 100+ years of combined experience within the investment accounting, financial services, and financial technology space.
Today’s legacy investment accounting software vendors are generally in a maintenance mode and are not making significant functional or technical investments to their products. This along with declining service levels, impacted further by recent layoffs, makes them vulnerable to a market turnaround.
Mission
At Pendo Systems, our mission is to be a premier provider of software solutions to global financial institutions. We strive to not only help our clients achieve their business objectives and goals, but also to contribute to the success of individuals, businesses and communities throughout the world. We are driven to work with our clients in a collaborative partnership, and are guided by the fundamental values of professionalism, respect, teamwork and quality in delivering products and services to our clients.
People Behind Pendo
Pamela Pecs Cytron
Chief Executive Officer and President
Pendo Systems originated from Ms. Pecs Cytron’s acquisition of the BasisPoint system. Ms. Pecs Cytron has 25 years of experience within the financial service software market. Previously Ms. Pecs Cytron was Executive Vice President of DST International in North America, responsible for overseeing sales and operational efforts in North and South America, and for expanding DSTi’s presence in those markets. Ms. Pecs Cytron joined DST in early 2004 from SunGard’s Front Capital Systems, where she was Managing Director of the Americas. She also served as Executive Vice President of Sales and General Manager of The America’s at Netik.com. Ms. Pecs Cytron began her career in software telemarketing for SunGard, and then held various sales and sales management positions at SS&C Technologies and Princeton Financial. Ms. Pecs Cytron’s financial services industry experience includes successfully growing companies from start-up through to operational efficiencies while consistently increasing revenue. Her special expertise includes a clear vision of tracking technologies used to serve the financial services industry, developing sales strategies to meet the industry’s demands while keeping her focus on providing the ultimate customer experience.
Sam Eckelmann
Executive Vice President and Chief Architect
Sam Eckelmann has more than 25 years of experience in operations, consulting and software development in the financial services industry. Prior to joining Pendo Systems, he was President of efSolutions, a software company that offered a suite of software applications including BasisPoint. Mr. Eckelmann was previously a Managing Partner with E/W Group, a consulting firm he founded and led since 1991. With a background in capital markets and investment accounting systems, he performed numerous engagements for many top financial services firms and service providers. Mr. Eckelmann previously was a Managing Director at SS&C Technologies where he was responsible for directing the ongoing development and maintenance of the Camra™ investment accounting system. Prior to that, he was the Assistant Director of Compliance at Advest Inc., and the Director of Trading and Operations for J.S. Barr & Co. Mr. Eckelmann is a qualified securities broker and NASD Principal, and holds a degree in economics from Cornell University.
Partners / Alliances
Pendo Systems© has built strong relationships with major companies in the technology, financial services and consulting industries. This network provides key industry insight, technology trends and various other data elements which keep Pendo Systems' knowledge and processes at the highest levels.

