Pendo is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at email@example.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
We do not collect personally identifiable information from our users. We may gather personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Pendo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pendo website.
Pendo encourages you to review the privacy statements of websites you choose to link to from Pendo so that you can understand how those websites collect, use and share your information. Pendo is not responsible for the privacy statements or other content on websites outside of the Pendo website.
The Pendo website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pendo pages, or register with Pendo site or services, a cookie helps
Pendo to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pendo website, the information you previously provided can be retrieved, so you can easily use the Pendo features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pendo services or websites you visit.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Pendo is "Verisign Authenticated."
Pendo does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Pendo by contacting us here:
Pendo will occasionally update this Statement of Privacy to reflect company and customer feedback. Pendo encourages you to periodically review this Statement to be informed of how Pendo is protecting your information.
Pendo welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pendo has not adhered to this Statement, please contact Pendo at:
Pendo Systems, Inc.
543 Valley Road, Suite 5 Montclair, New Jersey 07043
Email Address: firstname.lastname@example.org
Effective as of December 01, 2016